1. Introduction

Welcome to On the Go Appliance Solutions. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, address, phone number, email address, and any other information you provide when you schedule a service or contact us.
  • Service Information: Details about the appliance services you request, including appliance type, service issues, and repair history.
  • Payment Information: Billing details, such as credit card information, when you make a payment for our services.
  • Usage Data: Information about how you use our website, such as IP address, browser type, and browsing activity.
3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To schedule, process, and complete your appliance repair and maintenance requests.
  • To Communicate: To send you service confirmations, updates, promotional offers, and other relevant information.
  • To Process Payments: To manage billing and process transactions.
  • To Improve Our Services: To analyze usage data and improve our services and customer experience.
  • To Comply with Legal Obligations: To fulfill legal and regulatory requirements.
4. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who assist us in providing our services, such as payment processors or repair technicians.
  • For Legal Reasons: When required by law or to protect our rights and interests.
  • With Your Consent: When you give us explicit permission to share your information.
5. Data Security

We implement a range of security measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices and Rights

You have the right to:

  • Access and Update Your Information: Request access to and correction of your personal information.
  • Opt-Out of Communications: Unsubscribe from marketing emails and other non-essential communications.
  • Request Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

On the Go Appliance Solutions
+1(647) 874-1947
info@onthegoappliance.ca

10. Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction], without regard to its conflict of law principles.